returns and cancellation policy
Return Policy:
Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Cancellation Policy (
Cancellation by Customer
Customers can cancel their order within 24 hours of placing it. If you wish to cancel your order, please contact our customer service team during business hours to request cancellation.
Cancellation by Company
We reserve the right to cancel an order if:
The item is out of stock or unavailable.
We are unable to authorize payment.
If there are any other reasons that prevent us from fulfilling the order.
If we cancel your order, you will be notified and issued a full refund.
Please note that once an order has been shipped, cancellation is no longer possible. In such cases, the standard return policy will apply.
Special Note for "Foil Stamping Machine" Orders
Please note that if you order a "Foil Stamping Machine" from any of our models, the delivery time may vary. Due to high demand and customization requirements, delivery of "Foil Stamping Machine" orders can take up to 120 days.
Customers ordering a "Foil Stamping Machine" are advised to consider the extended delivery timeline when making their purchase decision. Once the order is placed, our team will provide regular updates on the status of the order and expected delivery timeframe.
Cancellation of "Foil Stamping Machine" Orders
Given the extended delivery time for "Foil Stamping Machine" orders, cancellation requests must be made within 48 hours of placing the order. After this period, the standard cancellation policy will apply.
Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Cancellation Policy (
Cancellation by Customer
Customers can cancel their order within 24 hours of placing it. If you wish to cancel your order, please contact our customer service team during business hours to request cancellation.
Cancellation by Company
We reserve the right to cancel an order if:
The item is out of stock or unavailable.
We are unable to authorize payment.
If there are any other reasons that prevent us from fulfilling the order.
If we cancel your order, you will be notified and issued a full refund.
Please note that once an order has been shipped, cancellation is no longer possible. In such cases, the standard return policy will apply.
Special Note for "Foil Stamping Machine" Orders
Please note that if you order a "Foil Stamping Machine" from any of our models, the delivery time may vary. Due to high demand and customization requirements, delivery of "Foil Stamping Machine" orders can take up to 120 days.
Customers ordering a "Foil Stamping Machine" are advised to consider the extended delivery timeline when making their purchase decision. Once the order is placed, our team will provide regular updates on the status of the order and expected delivery timeframe.
Cancellation of "Foil Stamping Machine" Orders
Given the extended delivery time for "Foil Stamping Machine" orders, cancellation requests must be made within 48 hours of placing the order. After this period, the standard cancellation policy will apply.
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